Refund policy

Returns and refunds

You can return a product within 30 days of purchase.

To start a return, email support@nutracraft.com with your order number and the items you are returning. We will reply with a return authorization number and the return address. Please include the authorization number with your package.

Return shipping is paid by the customer and is not refunded. For returns over $75 we suggest a tracked service, as we cannot refund items that do not reach us.

Once we receive and check your return, we will email you and refund the product price to your original payment method. Your bank may take several business days to show the refund.

If a product arrives damaged or incorrect, email us within 30 days with a photo and we will make it right.

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