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$35.00 USD - $1000.00 USD
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Shipping Information
USA Orders
International Orders
Returns Policy
Our money back guarantee policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
When you are approved a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@nutracraft.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 400 Hillsboro Technology Drive, Deerfield Beach, FL, 33441
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Q. Do your products contain Gluten?
A. Many of our products use vegetable capsules and so do not contain gluten. However some of our products are manufactured in a facility that processes other products that contain gluten so we can't guarantee there is no trace of gluten in some products. Please refer to the page for the specific product you are interested in for more information.
Q. Are your products safe to use?
A. Yes, our formulas are made from completely safe ingredients that have shown very little side effects in most users.
Q. Can I get a product for free for an honest review?
A. We usually give away free samples without any obligation when we launch a product just to get the word out there. However, at this time we don't have any units available for free. The best option would be to sign up on our website so we can send you any future giveaways and also get a 20% off code.
We also offer a 100% money-back guarantee, so if you purchase the product and don't get the results you expect then we'll be happy to offer a full refund.
Q. Do you offer any coupon codes?
A. The best way to get special offers and deals is through our Nutracraft Club where we offer 20% off on your first order (one time use) and announce other deals, free offers and provide natural health education.
Q. Can I take your products with prescription medication?
A. Unfortunately, legally, we cannot give you medical advice around taking this product with prescription medicine. So I strongly suggest if you have any questions or concerns about using our product with your current medication or you have a medical condition, then you contact your healthcare professional to see if it will be ok.
Q. Where are your products manufactured?
A. Our products are manufactured in the USA, in a cGMP and FDA registered facility.
Q. When will my product arrive?
A. Standard product delivery time is between 3-5 business days from the time of your order. Priority shipping will be 1-2 days depending on the time of order.
Q. Do you ship internationally?
A. Yes we do. International shipping has a flat rate of $14.95 per order and can take 2-3 weeks to arrive.
Q. Do you offer a money back guarantee?
A: Yes, we believe that you should be fully satisfied with your product. We offer a full 60 day money back guarantee. If you are not happy, simply return your bottle and we’ll issue a full refund. This way you can try our products completely risk-free.
Q. Do you have a contact number I can reach you at?
A. Please contact our Customer Support Team at 1-855-377-7444
Just like you, we live everyday determined to improve our bodies and quality of life through better life choices, proper nutrition and supplementing with quality herbs, blends, and vitamins. Regardless of your current level of health, you deserve nutritional supplements that you can trust.
You can rest easy knowing that our supplements are formulated by experts using high-quality natural ingredients in a top-of-the-line, FDA registered facility using Good Manufacturing Practices.
We stand behind all our products and based on the countless testimonials and feedback received we know you will love them too. In fact if you are not 100% satisfied then we’ll give you your money back, it’s that simple!
Along with great products, we have unmatched customer service. If you have a question or issue you want to discuss, give us a call, send us an email. We’ll respond properly. We’ll give you the attention that you deserve.
And lastly, we truly care. We care about you and your health. We go that extra mile to make sure that you're well taken care of through education and great products, fast free shipping, and amazing customer support.
Shop with us today and feel the Nutracraft difference for yourself.
Doctor’s, a Naturopath and a Biochemist, who help ensure we create the best products and natural health advice to improve your health.
See for yourself why Nutracraft is a name you can trust and you’ll become one of our many satisfied customers that come back, again and again!
